A Dedication To Customer Satisfaction...Our Written Warranty

For us, customer satisfaction is based on years of experience. As our customer, you will receive the finest quality repairs available...guaranteed in writing.

We are ready and willing to answer all your questions concerning the estimating or repair process. Our professional staff will assist you with your insurance company. Their training assures you of quality repairs placing your satisfaction first.

Our policies and standards are designed to provide prompt, competent, courteous and professional service to our customers. Our philosophy, as professionals, is to exert every effort to eliminate problems before, during, and after the repairs are made. Modern facilities, the most advanced equipment, trained craftsmen who care, factory-compatible paints, and our written warranty add up to your satisfaction.

We want your visit to our collision repair facility to be a positive experience, and we will work toward that goal.

LIMITED WARRANTY

Eveland Bros. Collision Repair Center, (the “Shop”) hereby provides a Limited Warranty on repairs performed by the Shop. This Limited Warranty is valid only for as long as you own the vehicle stated herein, and is for the person to whom this Limited Warranty is granted and whose name appears herein and on the original work order. This is a labor only, fragmented four-part Limited Warranty, and stipulations pertaining to each fragmented part are stated hereafter:
  1. METALWORK: Eveland Bros. Collision Repair Center, provides a LIFETIME LIMITED WARRANTY, from effective date stated herein, on all metalwork and framework, to include welding and the application of materials utilized in making collision repairs against cracking, flaking, pitting or deterioration, excluding rust repairs. The Shop will repair and repaint, excluding rust repairs, any metalwork warranted hereby, at its sole option, when claim is made within warranted period, unless caused by or damaged resulting from unreasonable use, maintenance, or care of the vehicle.
  2. PAINTING, STRIPES AND DECALS: Eveland Bros. Collision Repair Center, provides a LIFETIME LIMITED WARRANTY, from effective date stated herein, on painting-related priming and painting work against solvent blistering, peeling, hazing, and excessive loss of pigmentation, and, a LIFETIME LIMITED WARRANTY on the application and adhesion of decorative stripes and decals, excluding those defects which are caused by extreme environmental conditions to which the vehicle may be exposed. The Shop will re-prime, repaint, re-stripe or re-decal the specific selection or sections of the vehicle warranted hereby (excluding rust repair), at its sole option, when claim is made within warranted period, unless caused by or damaged resulting from unreasonable use, maintenance or care of the vehicle. Paint Warranty is valid only over OEM-type finishes that are free of defect.
  3. MECHANICAL REPAIRS: Eveland Bros. Collision Repair Center, provides a ONE (1) YEAR LIMITED WARRANTY, from effective date stated herein, on all mechanical repairs pertaining directly to original collision damage. The Shop will re-repair any mechanical assembly or component warranted hereby, at its sole option, when claim is made within warranted period, unless caused by or damaged resulting from unreasonable use, maintenance, or care of the vehicle.
  4. PARTS: Eveland Bros. Collision Repair Center, provides a LIFETIME LIMITED WARRANTY, from effective date stated herein, unless mfg. warranty is less, on NEW OEM parts installed by or at the Shop. (Please Note: Shop warranty does not exceed manufacturer’s warranty.) The Shop will repair or replace any defective part warranted hereby, at its sole option, when claim is made within warranted period, unless caused by or damaged resulting from unreasonable use, maintenance, or care of the vehicle.

LIMITED WARRANTY stipulations printed hereof are made a part hereof as though fully incorporated herein, and that said Shop agrees to be bound by each and every one thereof. (Please see above).

THIS WRITTEN WARRANTY shall be null and void if the repair is altered, adjusted or tampered with by any person not authorized by Warranty Grantor. This warranty is not transferable.

SPECIFICALLY EXCLUDED:
  1. Incidental costs, such as towing fees, car rental charges, travel expenses, or assemblies and components which are not specifically covered by this LIMITED WARRANTY, nor are consequential damages such as damage to other assemblies and components resulting from a defective part or installation such as damage to other assemblies and components resulting from a defective part or installation of such part installed or repaired during the repair.
  2. Rust through, and/or damage caused by rusting or interior or exterior non-replaced panels is not covered.
THIS STATES ALL THE LIMITED WARRANTIES made by the Shop and contains the only promises for which it will be responsible.

CUSTOMER’S OBLIGATIONS: In order to obtain the benefits of this warranty, the owner of the vehicle must do the following:
  1. Present the owner’s copy of this warranty document to the warrantor before requesting warrantable repairs of parts, and;
  2. Have any warrantable repair, adjustment, or inspection made only at the premises of the warrantor during normal business hours.
ALL WARRANTIES implied by law, including the warranties of merchantability and fitness for a particular purpose, are hereby limited to the warranties of merchantability and fitness for a particular purpose, are hereby limited to the warranty period herein and shall expire at the end of such period.